| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Beyond Six Sigma: Profitable Growth through Customer Value Creation | 978-0-471-68151-9 (0-471-68151-2) | 2006 | Gary Plaster |
| Winning with Customers: A Playbook for B2B | 978-0-470-54799-1 (0-470-54799-5) | 2010 | D. Keith Pigues |
D.A. · J. A. · J.D. · Jerry Alderman · Jerry D.