title | ISBN-13 (ISBN-10) | year of publication |
---|---|---|
Implementing and Improving ITSM: A leader's guide to implementing and Enterprise IT Service Management | 978-1-9862-8087-7 (1-9862-8087-X) | 2018 |
ITSM For Leaders: A leader's guide to understanding IT Service Management | 978-1-9862-7245-2 (1-9862-7245-1) | 2018 |