Jeffrey Tefertiller

J. T.

titleISBN-13
(ISBN-10)
year of publication
Implementing and Improving ITSM: A leader's guide to implementing and Enterprise IT Service Management978-1-9862-8087-7
(1-9862-8087-X)
2018
ITSM For Leaders: A leader's guide to understanding IT Service Management978-1-9862-7245-2
(1-9862-7245-1)
2018

Jeffrey Tennant