title | ISBN-13 | year of publica- tion | other author(s) |
---|---|---|---|
Open-Question Selling: Unlock Your Customer's Needs to Close the Sale... by Knowing What to Ask and When to Ask It | 978-0-07-148472-5 | 2007 | |
Program szkolenia z zakresu obslugi klienta + CD | 978-83-264-1467-1 | 2011 | Val Gee |
Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It! | 978-0-07-024817-5 | 1999 | " |
Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!, Completely Revised and Expanded | 978-0-07-162579-1 | 2009 | " |
Super Service: The 7 Keys to Delivering Great Customer Service | 978-0-07-136790-5 | 2000 | Valerie Gee |
The Customer Service Training Tool Kit: 60 Training Activities for Customer Service Trainers | 978-0-07-913773-9 | 1999 | Val Gee |
The Winner's Attitude | 978-0-07-146764-3 | 2006 |
J. G. · Jaap Gu · Jeff Gow · Jeff Guy · Job + go