title | ISBN-13 | year of publication |
---|---|---|
Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine | 978-1-119-04760-5 | 2015 |
CHIEF CUSTOMER OFFICER 2.0 Jeanne Bliss | 978-81-265-5796-7 | |
Chief Customer Officer: Getting Past Lip Service to Passionate Action | 978-0-7879-8094-8 | 2006 |
"I Love You More Than My Dog": Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad | 978-1-59184-295-8 | 2009 |
Would You Do That to Your Mother?: The "Make Mom Proud" Standard for How to Treat Your Customers | 978-0-7352-1781-2 | 2018 |
Jossey-Bass · Portfolio · Prentice Hall · Wiley · Wiley India