Jayaraman Munusamy

Titel	ISBN-13	Erschei- nungsjahr	andere Autoren
Channel Innovation in Commercial Banking Sector: A Malaysian Perspective	978-3-8443-9590-7	2011	Banu A · Mansur M
COMPETITIVE ADVANTAGE AND CUSTOMER SATISFACTION IN HEALTH INDUSTRY: A STUDY IN PRIVATE HOSPITALS IN MALAYSIA	978-3-8383-8754-3	2010	Thilagavathi Krishnan · Shankar Chelliah
Impulse Buying Behavior in Shopping Malls: A Malaysian Perspective: The Impulse Buying Behavior Among Consumers in the Shopping Malls in Malaysia	978-3-8383-9709-2	2010	Lau BS · Shankar C
Service Channel Transformation in Retail Banking: A Malaysian Perspective	978-3-8443-9960-8	2011	Siti Faridah · A Sanmugam
Students'Attitude Towards Advertising in Higher Education Institutions: A Malaysian Perspective	978-3-8443-2666-6	2011	Wong Chee Hoo · Shankar
Students? Satisfaction Level in Private Higher Education: A Case in Malaysia	978-3-8383-9657-6	2010	Tharmaraj Selvarajah · Shankar Chelliah
THE DETERMINANTS OF CONSUMER BUYING BEHAVIOUR IN MOBILE PHONE INDUSTRY: In the perspectives of Malaysia	978-3-8383-8885-4	2010	Cheam Tat Lim · Shankar Chelliah
THE EFFECTIVENESS OF ONLINE CUSTOMER RELATIONSHIP MANAGEMENT PRACTICES: A Case of a Malaysian MNC	978-3-8383-9696-5	2010	Puvaneswary Silvarajoo · Shankar Chelliah