| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Collaborative Communities: Partnering for Profit in the Networked Economy | 978-0-7931-4435-8 (0-7931-4435-3) | 2001 | David Rottenberg · Jeffrey Shuman |
| Everyone Is a Customer: A Proven Method for Measuring the Value of Every Relationship in the Era of Collaborative Business | 978-0-7931-5412-8 (0-7931-5412-X) | 2002 | Jeffrey Shuman · David Rottenberg |