J R ยท Janet Rafael
| title | ISBN-13 (ISBN-10) | year of publication |
|---|---|---|
| 101 Complaint Letters That Get Results: An Attorney Writes the Choice Words That Say What You Mean and Get the Satisfaction You Deserve | 978-1-57248-363-7 (1-57248-363-6) | 2003 |
| 101+ Complaint Letters That Get Results: Resolve Common Disputes Quickly and Easily | 978-1-57248-563-1 (1-57248-563-9) | 2006 |