title | ISBN-13 (ISBN-10) | year of publication |
---|---|---|
Proceedings of the International Services Marketing Conference 2002: Emerging Issues in Services Marketing: Emotions, E-Marketing and Encounters: Bris | 978-1-86499-64O-1 (1-86499-64O-4) | 2002 |
J.K · J. Kennedy · J.M. · J. M. Kennedy · J R · J.R. McColl-Kennedy · Janet Kennedy · M. K. · M. Kennedy · R.K. · R Kennedy · R. M.