McGraw-Hill · McGraw-Hill Education
| title | ISBN-13 | year of publica- tion | other author(s) |
|---|---|---|---|
| Connect Access Card for Service Management: Operations, Strategy, Information Technology | 978-1-260-16709-2 | 2018 | Mona Fitzsimmons · Sanjeev Bordoloi |
| Loose Leaf for Service Management: Operations, Strategy, Information Technology | 978-1-260-16714-6 | 2018 | Mona Fitzsimmons · Sanjeev Bordoloi |
| Service Management | 978-0-07-128927-6 | 2010 | |
| Service Management | 978-0-07-121643-2 | 2003 | Mona Fitzsimmons |
| Service Management: Operations, Strategy, Information Technology | 978-1-259-01065-1 | 2013 | Mona Fitzsimmons · Sanjeev Bordoloi |
| Service Management: Operations, Strategy, Information Technology w/Student CD | 978-0-07-722849-1 | 2007 | Mona Fitzsimmons |
| Service Management with Premium Content Access Card | 978-0-07-742697-2 | 2010 | " |
| Service Management w/ Student CD-Rom | 978-0-07-286820-3 | 2003 | James A. Fitzsimmons · Mona J. Fitzsimmons · Mona Fitzsimmons |
| Service Model software Access Card | 978-0-07-749886-3 | 2013 | Mona Fitzsimmons · Sanjeev Bordoloi |
J. F. · James A. Fitzsimmons · James A Fitzsimmons Seay Professor of Business Emeritus · James A. Fitzsimmons und Mona J. Fitzsimmons · James D. Fitzsimmons · James F. · James L. Fitzsimmons