McGraw-Hill · McGraw-Hill Education
| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Connect Access Card for Service Management: Operations, Strategy, Information Technology | 978-1-260-16709-2 (1-260-16709-7) | 2018 | Mona J Fitzsimmons · Sanjeev K. Bordoloi |
| Loose Leaf for Service Management: Operations, Strategy, Information Technology | 978-1-260-16714-6 (1-260-16714-3) | 2018 | Mona J Fitzsimmons · Sanjeev K. Bordoloi |
| Service Model software Access Card | 978-0-07-749886-3 (0-07-749886-0) | 2013 | Mona J Fitzsimmons · Sanjeev K. Bordoloi |
A.F. · A. Fitzsimmons · A.S. · F.S · J. A. · J A Fitzsimmons · J. F. · J. S. · James A. · James A. Fitzsimmons · James F. · James Fitzsimmons · James S.