| title | ISBN-13 (ISBN-10) | year of publication |
|---|---|---|
| Testify! How Remarkable Organizations are Creating Customer Evangelists | 978-O-9726852-4-5 (O-9726852-4-3) | 2004 |
B. M. · Ben M. · Ben McConnell · H B · H. Ben · H. M. · H. McConnell · J.B. · J. H. · J.M. · Jackie Huba