| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Building Great Customer Experiences | 978-1-4O39-3949-4 (1-4O39-3949-7) | 2004 | C. Shaw |
Freya Jarman-Ivens · J. I. · Jan Ivens · John Ivens · Joris Ivens · Joris Ivens / Andre Stufkens · R.J. Ivens