Stationery Office Books · Van Haren Publishing
| title | ISBN-13 (ISBN-10) | year of publication |
|---|---|---|
| IT Service Management: An Introduction | 978-90-806713-6-2 (90-806713-6-3) | 2003 |
| It Service Management: Version 2 : A Companion to the it Infrastructure Library | 978-0-9524706-3-2 (0-9524706-3-2) | 2001 |