Oxford University Press · Palgrave Macmillan
| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Managing Services: Challenges and Innovation | 978-0-19-969608-6 (0-19-969608-X) | 2013 | Kathryn Haynes |
| Skills, Training and Human Resource Development: A Critical Text | 978-1-4039-4802-1 (1-4039-4802-X) | 2007 | |
| The Skills That Matter | 978-1-4039-0639-7 (1-4039-0639-4) | 2004 | Chris Warhurst · Ewart Keep |