I.L. · Ian Linden · Ian Lindner
Pearson Education · Van Nostrand Reinhold
| title | ISBN-13 | year of publication |
|---|---|---|
| 25 Tips for Excellent Customer Service | 978-0-273-60973-5 | 1995 |
| 25 Tips for Excellent Customer Service: An Action Plan for Service Success | 978-0-273-60974-2 | 1995 |
| Brilliant Marketing Plans:What to know and do to make a successful plan | 978-0-273-75629-3 | 2011 |
| Building Customer Loyalty | 978-0-273-60080-0 | 1993 |
| Creating a Customer Focused Company: 25 Proven Customer Service Strategies | 978-0-273-60711-3 | 1994 |
| Database Marketing: Know What Your Customer Wants | 978-0-273-61179-0 | 1995 |
| Improving Local Marketing Performance | 978-0-273-60328-3 | 1993 |
| Promotion for the Professions | 978-0-85038-996-8 | 1985 |
| The Business of Design | 978-0-7476-0007-7 | 1988 |
| The Secrets of Success in Marketing: How to accelerate your marketing performance | 978-0-273-74244-9 | 2010 |