Henry Dortmans

H.D. · Henry D.

titleISBN-13
(ISBN-10)
year of publica-
tion
other author(s)
Call Center Forecasting and Scheduling: The Best of Call Center Management Review978-O-9659O93-6-5
(O-9659O93-6-O)
2001Gerry Barber · Brad Cleveland

Henry Doubet