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McGraw-Hill
> Heineke, Janelle N. Davis
Heineke, Janelle N. Davis
title
ISBN-13
(ISBN-10)
year of publica-
tion
other author(s)
Managing Services: Using Technology to Create Value
978-O-O7-119477-8
(O-O7-119477-O)
2002
Mark M.
H.D.
·
H. Davis
·
H.J.
·
H.N.
·
J.D.
·
J. Davis
·
n.d.
Heiner Jansen