| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Customers Relationship Management: A Step-by-step Approach | 978-81-259-12O5-7 (81-259-12O5-3) | 2003 | A. Sagadevan |
H. M. · Hafiz (Shamsadin mohamad Shirazi) · Hafizal Mohamad · Hager A. Mohamad