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Harbour Books
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Gregor Poppleton
title
ISBN-13
(ISBN-10)
year of publication
Serve Them Right: A Guide to British Customer Service
978-1-9O5128-O1-3
(1-9O5128-O1-O)
2005
G. P.
·
Gregory Pavlidis
·
Grigoris Pavliotis
Gregor Posnjak