title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
---|---|---|---|
Introduction to the ITIL service lifecycle | 978-0-11-331309-9 (0-11-331309-8) | 2011 | Anthony T. Orr |
Passing your ITIL foundation exam | 978-0-11-331355-6 (0-11-331355-1) | 2012 | Christian F. Nissen |