| title | ISBN-13 (ISBN-10) | year of publication |
|---|---|---|
| Seducing the Vigilante Customer: Winning Strategies to Guarantee the Return of Happy Customers and Healthy Profits | 978-O-79OO-O8O8-O (O-79OO-O8O8-4) | 2002 |
G. Harvey · G.L. · GRAHAM H · Graham Harvey · Graham-l · L -H · L. Harvey