| title | ISBN-13 (ISBN-10)  | year of publica- tion  | other author(s) | 
|---|---|---|---|
| Quality Management: Introduction to Quality | 978-1-904302-00-1 (1-904302-00-9)  | 2002 | Fred Tickle | 
| Quality Management: Principles and Practice | 978-1-904302-02-5 (1-904302-02-5)  | 2002 | " | 
| Quality Management: Tools and Techniques | 978-1-904302-04-9 (1-904302-04-1)  | 2002 | " |