Allen & Unwin · Business & Professional Pub
| title | ISBN-13 (ISBN-10) | year of publication |
|---|---|---|
| High Powered Customer Service Training Activities: 26 Fast-Moving Training Ideas for Customer Service Trainers and Managers | 978-1-875889-41-9 (1-875889-41-8) | 2001 |
| High-Powered Sales Training Activities | 978-1-875680-84-9 (1-875680-84-5) | 2001 |