| title | media type | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|---|
| Customer Relationship Management: Emerging Concepts, Tools and Applications | Hardcover | 978-0-07-043504-9 (0-07-043504-9) | 2000 | Jagdish Sheth · Atul Parvatiyar |
| Social Media Marketing: Emerging Concepts and Applications | Paperback | 978-981-13-5365-9 (981-13-5365-4) | 2019 | Githa Heggde |
| Social Media Marketing: Emerging Concepts and Applications | Hardcover | 978-981-10-5322-1 (981-10-5322-7) | 2018 | " |