BCS, The Chartered Institute for IT · British Computer Society
| title | ISBN-13 | year of publica- tion | other author(s) |
|---|---|---|---|
| Business Relationship Manager: Careers in IT Service Management | 978-1-78017-250-7 | 2014 | |
| IT Service Management: A Guide for ITIL Foundation Exam Candidates | 978-1-906124-93-9 | 2012 | Richard Griffiths · Aidan Lawes · John Sansbury |
| IT Service Management: A Guide for ITIL® V3 Foundation Exam Candidates | 978-1-906124-19-9 | 2009 | Richard Griffiths · Aidan Lawes · John Sansbury |
| IT Service Management: Support for your ITSM Foundation exam | 978-1-78017-318-4 | 2016 | John Sansbury · Aidan Lawes · Richard Griffiths |
E.B. · Ernest Bersot · Ernst Berscheid · Ernst Borst · Ernst Brust · Ernst Burgdorfer · Ernst Burgstaller