| Titel | ISBN-13 (ISBN-10) | Erschei- nungsjahr | andere Autoren |
|---|---|---|---|
| Electronic Word of Mouth in the Marketing Context: A State of the Art Analysis and Future Directions | 978-3-319-52458-O (3-319-52458-5) | 2017 | Elvira Ismagilova · Yogesh K Dwivedi · Michael Williams |