| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| CMMI for Services: Guidelines for Superior Service | 978-0-321-71152-6 (0-321-71152-1) | 2011 | Brandon Buteau · Sandra Shrum |
| CMMI for Services: Guidelines for Superior Service | 978-0-321-63589-1 (0-321-63589-2) | 2009 | Brandon Buteau · Sandra Shrum |
E F. · Eileen C. Forrester · Elaine Forrestal · Elena Forcato · Éliane Ferragut · Ellen Frechette