| title | ISBN-13 | year of publica- tion | other author(s) |
|---|---|---|---|
| Customer relationship management | 978-90-430-1675-9 | 2009 | |
| Customer Relationship Management | 978-0-273-68177-9 | 2005 | |
| Economy of experiences | 978-90-819220-0-5 | 2012 | Albert Boswijk · Steven Olthof |
| Gestion de la relation client | 978-2-7440-7409-7 | 2009 | Frédéric Jallat · Eric Stevens · Pierre Volle |
| Gestion de la relation client | 978-2-7440-7151-5 | 2006 | |
| Marketing Channels | 978-0-273-64698-3 | 2001 | John Dawson |
| The Experience Economy a new perspective | 978-90-430-0928-7 | 2007 | Albert Boswijk · Thomas Thijssen |
| The experience economy: a new perspective | 978-90-430-1268-3 | 2007 | Albert Boswijk · Thomas Thijssen |
European Centre for the Experience Economy · PEARSON (France) · Pearson Benelux · Pearson Education