| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Root Cause Analysis: The Core of Problem Solving and Corrective Action | 978-0-87389-764-8 (0-87389-764-1) | 2009 | |
| The Certified Quality Manager Handbook | 978-0-87389-487-6 (0-87389-487-1) | 2000 | Russell T. Westcott |