| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Key Account Management in Financial Services: Tools and Techniques for Building Strong Relationships with Major Clients | 978-O-7494-4187-6 (O-7494-4187-9) | 2004 | Peter Cheverton · Bryan Foss · Merlin Stone |