Disney Institute

title	media type	ISBN-13	year of publica- tion	other author(s)
Be Our Guest: Perfecting the Art of Customer Service	Hardcover	978-1-4231-4584-4	2011	Theodore Kinni
Be Our Guest: Perfecting the Art of Customer Service	Paperback	978-0-7868-5394-6	2003	"
Disney Y El Arte Del Servicio Al Cliente / Be Our Guest	"	978-968-38-1408-1	2005
The Disney Institute Guide to Customer Service Excellence Field Guide	Taschenbuch	978-1-119-47848-5	2019