| Titel | ISBN-13 (ISBN-10) | Erscheinungsjahr |
|---|---|---|
| EFFECT OF SERVICE QUALITY ON AIR PASSENGER'S OVERALL SATISFACTION: EFFECTS OF SERVICE QUALITY, SERVICE RECOVERY, VALUE, IMAGE AND PRICE ON AIR ... SATISFACTION AND LOYALTY IN JORDAN AIRPORT | 978-3-8383-9624-8 (3-8383-9624-3) | 2011 |