| title | ISBN-13 (ISBN-10) | year of publication |
|---|---|---|
| The Executive Guide to Understanding and Implementing the Baldrige Criteria: Improve Revenue and Create Organizational Excellence | 978-O-87389-717-4 (O-87389-717-X) | 2007 |
A.M. · D.A. · D. Leonard · D. M. · L a · L.M. · Leonard A.