| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Analysis of Communication Networks: Call Centres, Traffic, and Performance | 978-O-8218-1991-3 (O-8218-1991-7) | 2000 | Stephen R. E. Turner |
D. M. · D. McDonald · (D-R) · David M. · David McDonald · David R. · David R. MacDonald · R. M. · R. McDonald