| title | ISBN-13 | year of publica- tion | other author(s) | |
|---|---|---|---|---|
| Exceptional Customer Service: Exceed Customer Expectations to Build Loyalty & Boost Profits | 978-1-60550-038-6 | 2009 | Lisa Ford · William Perry | |
| Exceptional Customer Service: Going Beyond Your Good Service to Exceed the Customer's Expectation | 978-1-58062-458-9 | 2001 | Lisa Ford · Bill Perry | |
| Light and Lighting Design for People with Dementia | 978-1-85769-250-1 | 2010 | Colm Cunningham · Richard Pollock | |
| Readings in the History of Physical Education | 978-3-88020-078-4 | 1981 | Nicholas A. Parry |
Adams Media · Feldhaus · University of Stirling, Dementia Services Development Centre