| title | media type | ISBN-13 | year of publica- tion | other author(s) |
|---|---|---|---|---|
| Designing, Managing, and Improving Operations | Hardcover | 978-0-13-904509-7 | 1998 | |
| Operations, Strategy, and Technology: Pursuing the Competitive Edge | Paperback | 978-0-471-65579-4 | 2004 | Robert H. Hayes · Gary P. Pisano · Steven C. Wheelwright |
| Public Service Operations Management: A Research Handbook | Hardcover | 978-1-138-81369-4 | 2015 | Zoe J. Radnor · Nicola Bateman · Ann Esain · Maneesh Kumar · Sharon J. Williams |
| Public Service Operations Management: A Research Handbook | Digital | 978-1-317-60295-8 | 2015 | Zoe J. Radnor · Nicola Bateman · Ann Esain · Maneesh Kumar · Sharon J. Williams |
D. M. · D Upton · David M. · David Upton · M. Upton
Prentice Hall · Routledge · Wiley