David M. Roy

titleISBN-13
(ISBN-10)
year of publica-
tion
other author(s)
Service Design for Six Sigma: A Roadmap for Excellence978-O-471-68291-2
(O-471-68291-8)
2005Basem El-Haik

D. M. · (D-R) · D. Roy · David M. · David R. · David Roy · m r · M. Roy

David M. Royse