| title | ISBN-13 | year of publica- tion | other author(s) |
|---|---|---|---|
| Customer satisfaction. Research and management | 978-88-8448-009-5 | 2003 | Tihomir Vranesevic |
| Marketing Planning | 978-0-273-62862-0 | 1999 | Barry Davies |
| Marketing planning: analysis, tactics and strategy | 978-88-8448-007-1 | 2003 | Demetris Vrontis |
| Strategic Marketing and Retail Thought | 978-953-99762-6-0 | 2008 | Tihomir Vranesevic · Demetris Vrontis |
Accent d.o.a · Foxwell & Davies Italia · Pearson Education