| title | ISBN-13 | year of publica- tion | other author(s) |
|---|---|---|---|
| Corporate Self Assessment Handbook: For Measuring Business Excellence | 978-1-902169-00-2 | 1997 | |
| Excellence Routefinder | 978-1-902169-05-7 | 1999 | |
| Self Assessment Handbook: For Measuring Corporate Excellence | 978-0-412-58660-6 | 1994 | B. Popplewell |
| The EFQM Excellence Model to Assess Organizational Performance - A Management Guide | 978-90-8753-027-3 | 2007 | |
| Total Quality Management: The key to business improvement | 978-0-412-35730-5 | 1991 | |
Bristol Quality Centre Ltd · Chapman and Hall · Van Haren Publishing