| title | ISBN-13 | year of publica-
tion | other author(s) |
|---|
| 21st Century Business: Customer Service, Student Edition | 978-0-538-74028-9 | 2010 |
| Attitude & Self-Esteem | 978-0-538-69027-0 | 2000 |
| Business 2000: Customer Service | 978-0-538-43126-2 | 2001 |
| Comprehensive Self-Study Manual for Retail Readiness Certification Prep | 978-0-538-44018-9 | 2004 | Cynthia L. Greene · Maria Townsley |
| Customer Service | 978-0-538-74062-3 | 2010 |
| Customer Service. Doris D. Humphrey | 978-0-538-49422-9 | 2010 | Doris Humphrey |
| Data Entry: Skillbuilding & Applications | 978-0-538-43476-8 | 2004 |
| Embracing Diversity | 978-0-538-69843-6 | 2000 |
| Package of 25 Learner Guides, Business 2000: Customer Service | 978-0-538-43128-6 | 2001 |
| PKL of 15 Learner Guides, Quick Skills: Decision Making & Problem Solving | 978-0-538-69025-6 | 2000 |
| PKL of 15 Learner Guides, Quick Skills: Listening | 978-0-538-69021-8 | 2000 |
| PKL of 15 Learner Guides, Quick Skills: Reading in the Workplace | 978-0-538-69017-1 | 1999 |
| PKL of 15 Learner Guides, Quick Skills: Self-Management & Goal Setting | 978-0-538-69023-2 | 1999 |
| PKL of 15 Learner Guides, Quick Skills: Speaking & Presenting | 978-0-538-69015-7 | 1999 |
| PKL of 15 Learner Guides, Quick Skills: Writing in the Workplace | 978-0-538-69019-5 | 2000 |
| Quick Skills | 978-0-538-44924-3 | 2009 |
| Quick Skills | 978-0-538-44932-8 | 2009 |
| Quick Skills: Attitude & Self-Esteem | 978-0-538-69026-3 | 2000 | Humphrey |
| Quick Skills: Customer Service | 978-0-538-69836-8 | 2000 |
| Quick Skills: Customer Service: Package of 15 Learner Guides | 978-0-538-69837-5 | 2000 |
| Quick Skills: Decision Making & Problem Solving | 978-0-538-69024-9 | 2000 |
| Quick Skills: Embracing Diversity | 978-0-538-69842-9 | 2000 |
| Quick Skills: Handling Conflict | 978-0-538-69833-7 | 2000 |
| Quick Skills: Handling Conflict: Package of 15 Learner Guides | 978-0-538-69834-4 | 2000 |
| Quick Skills: How to Find and Apply for a Job | 978-0-538-69845-0 | 2000 |
| Quick Skills: How to Find and Apply for a Job: Package of 15 Learner Guides | 978-0-538-69846-7 | 2000 |
| Quick Skills: Listening | 978-0-538-69020-1 | 2000 |
| Quick Skills: Managing Change | 978-0-538-69839-9 | 2000 |
| Quick Skills: Managing Change: Package of 15 Learner Guides | 978-0-538-69840-5 | 2000 |
| Quick Skills: Reading in the Workplace | 978-0-538-69016-4 | 1999 |
| Quick Skills: Speaking and Presenting | 978-0-538-69014-0 | 1999 |
| Quick Skills: Teamwork | 978-0-538-69830-6 | 2000 |
| Quick Skills: Teamwork: Package of 15 Learner Guides | 978-0-538-69831-3 | 2000 |
| Quick Skills: Writing in the Workplace | 978-0-538-69018-8 | 2000 |
| Retail Readiness Certification Prep Online | 978-0-538-43996-1 | 2004 | Cynthia L. Greene · Maria Townsley |
| Self Management and Goal Setting | 978-0-538-69022-5 | 1999 |
| Technical Writing for Careers: Business and Administrative | 978-0-538-72717-4 | 2004 |
| The Skills That Work Series, Bulletin 11: ATTITUDE IS EVERYTHING | 978-0-538-65848-5 | 1996 |
| Video, Business 2000: Customer Service | 978-0-538-43129-3 | 2001 |
| Video Conferencing Skills | 978-0-538-72651-1 | |