| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Benchmarking: Adding Distinctive Value to Every Aspect of Your Business | 978-0-00-499006-4 (0-00-499006-4) | 1994 | Kathleen H.J. Leibfried |
| Total Capacity Management: Optimizing at the Operational, Tactical, and Strategic Levels | 978-1-57444-231-1 (1-57444-231-7) | 1998 | The Ima Foundat Far · Richard Vangermeersch |
C. J. · C.M. · Carol J. McNair · Carol Jean McNair · J.M.