| title | ISBN-13 | year of publica- tion | other author(s) |
|---|---|---|---|
| Designing the Best Call Center for Your Business, 2nd Edition | 978-1-57820-313-0 | 2005 | |
| Designing the Best Call Center for Your Business | 978-1-138-41216-3 | 2017 | |
| Home Workplace: A Handbook for Employees and Managers | 978-1-138-41252-1 | 2017 | |
| The Complete Guide to Customer Support: How to Turn Technical Assistance Into a Profitable Relationship | 978-1-57820-097-9 | 2002 | Joseph Fleischer |
Bernd Riede · Bernd Rudow · Brandon Reid · Brandon Routh · Brandon Ruth · Brandyn Roth · Brenda Reid · Brenda Rid · Brendan B. Read