| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Retail Management: A Strategic Approach | 978-0-13-120401-0 (0-13-120401-7) | 2005 | Barry Berman · Joel R. Evans · Tom Mahaffey |
| Services Marketing | 978-0-07-096452-5 (0-07-096452-1) | 2007 | Valarie Zeithaml · Mary Jo Bitner · Dwayne Gremler · Thomas Mahaffey |