Bob Wooten

B. W.

titleISBN-13
(ISBN-10)
year of publica-
tion
other author(s)
Building & Managing A World Class IT Help Desk978-0-07-213237-3
(0-07-213237-X)
2001G. Robert Wooten
Building & Managing a World Class It Help Desk: Instructor's Pack978-0-07-219570-5
(0-07-219570-3)
2002

Bob Wordsworth