| title | media type | ISBN-13 | year of publication |
|---|---|---|---|
| More Is More: How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences | Hardcover | 978-1-138-04678-8 | 2017 |
| The Customer of the Future: 10 Guiding Principles for Winning Tomorrow's Business | " | 978-1-4002-1363-4 | 2019 |
| The Customer of the Future: 10 Guiding Principles for Winning Tomorrow's Business | Audio CD | 978-1-7997-0952-7 | 2019 |
| The Customer of the Future: 10 Guiding Principles for Winning Tomorrow's Business | " | 978-1-7997-0953-4 | 2019 |
| The Customer of the Future: 10 Guiding Principles for Winning Tomorrow's Business | " | 978-1-7997-0954-1 | 2019 |