title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
---|---|---|---|
Root Cause Analysis: Simplified Tools and Techniques | 978-0-87389-466-1 (0-87389-466-9) | 1999 | Bjorn Anderson · Tom Fagerhaug |
Root Cause Analysis: Simplified Tools and Techniques, Second Edition | 978-0-87389-692-4 (0-87389-692-0) | 2006 | Bjorn Andersen · Tom Fagerhaug · Rom Fagerhaug |