title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
---|---|---|---|
Mapping Work Processes, Second Edition | 978-0-87389-687-0 (0-87389-687-4) | 2008 | Tom Fagerhaug · Bjørnar Henriksen · and Lars E. Onsøyen |
Root Cause Analysis and Improvement in the Healthcare Sector | 978-0-87389-780-8 (0-87389-780-3) | 2010 | Tom Fagerhaug · and Marti Beltz |
B. A. · B. Andersen · Bjørn Andersen and Tom Fagerhaug · Bjørn G. Andersen · Bjorn Andersen · Niels Bjørn-Andersen