Books listed by ISBN > Kaplan Publishing > Ben Sorensen

Ben Sorensen

B.S. · B. Sorensen

titleISBN-13
(ISBN-10)		year of publica-
tion		other author(s)
Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals978-1-4195-96O9-4
(1-4195-96O9-8)		2007Martin L. Seldman · John Futterknecht

Ben Soussan/Latuilll