| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Service Design for Business: A Practical Guide to Optimizing the Customer Experience | 978-1-118-98892-3 (1-118-98892-2) | 2015 | Lavrans Løvlie · Melvin Brand Flu |
| Service Design for Business:Practical Guide to Optimizing the Customer Experien BEN | 978-81-265-6006-6 (81-265-6006-1) | 2016 | |
| Service Design: From Insight to Implementation | 978-1-933820-33-0 (1-933820-33-0) | 2013 | Andy Polaine · Lavrans Løvlie |
Rosenfeld Media · Wiley · Wiley India