B. M. · B.S. · Beatriz Munoz · M S.
| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| How to Make Things Happen: A blueprint for applying knowledge, solving problems and designing systems that deliver your service strategy | 978-3-319-85481-6 (3-319-85481-X) | 2018 | |
| Opera y operaciones | 978-84-8322-623-0 (84-8322-623-5) | 2009 | José Riverola |